Question 1

How do I cancel my Guardio subscription?

Accepted Answer

To cancel your Guardio subscription, log into your Guardio account, go to Billing or Subscription Settings, and select Cancel Subscription. If billed through Google Play or Apple App Store, cancel through those platforms' subscription management. Guard-io Guide can explain the steps, but the change must be completed through the account or billing provider.

Question 2

How do I stop Guardio auto-renewal?

Accepted Answer

To stop Guardio auto-renewal, log into your Guardio account and disable auto-renew in Subscription Settings before your next billing date. For Guardio subscriptions on Google Play or Apple App Store, turn off auto-renewal through those platforms. Guard-io Guide can explain the available steps.

Question 3

Can I contact Guard-io Guide by phone?

Accepted Answer

You can contact Guard-io Guide at the number shown above for general information. Guard-io Guide does not process or confirm Guardio cancellations, stop billing, or approve refunds; complete any change through your Guardio account or billing provider.

Question 4

How do I cancel Guardio on Google Play or the App Store?

Accepted Answer

To cancel Guardio on Google Play, open the Play Store, tap your profile, go to Payments & Subscriptions, find Guardio, and tap Cancel. For Apple App Store, open Settings, tap your Apple ID, select Subscriptions, find Guardio, and tap Cancel Subscription.

Question 5

Can I get a refund after canceling Guardio?

Accepted Answer

Guardio refund eligibility depends on when you were charged and your billing method. If you were charged after canceling or within a recent billing cycle, contact the billing provider shown on your receipt. Guard-io Guide can explain what records to gather, but it cannot approve or issue a refund.

Question 6

What do I do if Guardio is still charging me?

Accepted Answer

If Guardio is still charging you, check your account and receipt to confirm which provider handles billing. Contact that provider about the recurring charge and keep records of the dates and amounts.

Question 7

How do I review Guardio account settings?

Accepted Answer

To review Guardio account settings, log into the Guardio dashboard and open Account Settings. If you need to review subscription status first, use Billing or Subscription Settings. Guard-io Guide can explain the available settings.

Question 8

How do I remove Guardio from Chrome or my browser?

Accepted Answer

To remove Guardio from Chrome, open chrome://extensions, find Guardio, and click Remove. Note that removing the browser extension does not cancel your Guardio subscription — you must cancel separately to stop billing.

Question 9

How do I cancel a Guardio free trial?

Accepted Answer

To cancel a Guardio free trial before being charged, review the auto-renewal setting in your Guardio account before the trial ends. Guard-io Guide can explain the available steps, but the change must be completed through your Guardio account or billing provider.

Question 10

How do I cancel a Guardio annual or monthly subscription?

Accepted Answer

To cancel a Guardio annual or monthly subscription, log into your account and select Cancel under your active plan. Annual plan holders may be eligible for a prorated refund. Monthly subscribers are billed through the end of their current period. Guard-io Guide can explain the steps, but the change must be completed through Guardio or the billing provider.

Question 11

What devices does Guard-io Guide work with?

Accepted Answer

Guard-io Guide works with Windows PCs, Mac computers, Android smartphones and tablets, and iOS devices (iPhones and iPads).

Question 12

Can Guard-io Guide cancel my subscription or issue a refund?

Accepted Answer

No. Guard-io Guide provides independent guidance only. Subscription changes and refund decisions are controlled by Guardio or the applicable billing provider.